Why Anderson Group outsourced its IT facilities
As Anderson Group developed into the global entity that it is today, it became apparent that a solid IT infrastructure was a vital component for the next stages of operational success and business growth. IT is not a core function to the business and so the Board took the decision to source a team of IT specialists, external to Anderson, who could fulfill this vital role. This is when the company’s relationship with IT Support Limited began.
IT Support Limited (ITSL) delivers tailored IT and software solutions, as well as specialist infrastructure, telephony and consultancy to a range of businesses throughout the UK. During Anderson’s early stages of development it required urgent assistance with an unstable, slow and unreliable IT network. ITSL created a bespoke solution by initially bringing the Anderson servers in-house, which produced an immediate increased IT performance within key business hours and secured the network. The countless feature rich updates and standardised technologies are now supported by ITSL technicians from a remote help desk 24/7. A completely new telephony system has facilitated easier communication across Anderson’s global office network and has produced huge cost savings to the business.
Anderson Group are true believers in outsourcing non-core key business functions to specialists. Through outsourcing its IT function, it has allowed the company to concentrate resources into other areas of the business and continue daily operations seamlessly without the worry or hassle of supporting its own IT infrastructure.
Anderson not only sells outsourcing, it ‘walks the talk’ too!